Refund policy
At Abhigya Art, each piece of jewellery is carefully crafted and quality-checked before dispatch. Due to the nature of our products, we follow a strict No Return and No Exchange Policy.
No Returns / No Exchanges
All purchases made on our website are final.
Once an order is placed and confirmed, we do not accept returns, exchanges, or cancellations.
Damaged, Defective, or Incorrect Items
We request you to inspect your order immediately upon delivery.
If you receive:
- A damaged product
- A defective item
- An incorrect product
please contact us within 48 hours of delivery at
📧 abhigyaart2021@gmail.com
Kindly share the following details:
- Order number
- Clear photos of the product
- Photos of the outer and inner packaging
- Our team will review the issue and assist you accordingly.
⚠️ Requests raised after 48 hours of delivery will not be accepted.
Non-Returnable Items
As per our policy, the following items are not eligible for return or exchange:
Sale or discounted items
Customized or personalized jewellery
Gift cards
Order Cancellation
Orders cannot be cancelled once they are processed or shipped.
Refunds (If Applicable)
Refunds will be considered only in the following cases, subject to verification:
The product was damaged before delivery
An incorrect product was delivered
If approved, refunds will be processed to the original payment method within 7–10 business days.
Please note:
Refund timelines may vary depending on your bank or payment provider.
No refunds will be issued for reasons related to personal preference, wearability, or minor variations in colour/design.
Contact Us
For any questions related to your order, please reach out to us at:
📧 abhigyaart2021@gmail.com
✅ Pro Tip (Optional Addition)
You may also add this line at checkout for clarity:
“By placing an order, you agree to our No Return & No Exchange Policy.”
